SKILLS
M365 Gov. Cloud App Support
Training Development & Delivery
System Governance
Process Mapping & Analysis
Plain Language
Document Accessibility
Change Management
Research & Reports
Oregon Project Management Associate (OPMA) Certified
Software & Systems
M365 Office Applications
M365 Gov. Cloud
WCAG 2.1 Accessibility
Cognito Forms
CSS, HTML, JSON
SharePoint On-Prem
SharePoint Online
Squarespace
Experienced SharePoint Developer and Digital Communications Lead with 30 years of web design experience and a passion for modernizing systems and improving user experience. Proven ability to deliver scalable, accessible SharePoint environments, streamline business operations, and train cross-functional teams. Seeking a fully remote role where I can bring creative problem-solving and technical expertise to help organizations evolve their digital presence.
Demonstrated success in:
Improving processes through the use of technology.
Quickly learning new systems and technologies.
Planning and organizing large scale projects.
Working independently and in team environments.
Designing creative solutions in SharePoint.
Professional Experience
Oregon Department of Transportation • Salem, OR
Digital Communications Lead, Delivery and Operations Division | 01/2020 – Present
Oversee general maintenance of the Delivery and Operations Division web environments.
Govern 70+ SharePoint Online sites, and 12+ SharePoint 2016 external sites.
Plan and execute vision and goals for division web environments.
Project lead for division’s vision, planning, and consolidation of SharePoint 2010 to SharePoint Online (150+ sites down to 70).
Provide M365 application support and governance across the division.
Provide support and governance for a decentralized team of division web editors.
Design, develop, and deploy accessible, user-friendly SharePoint solutions.
Train new SharePoint editors and serve on internal/external Lead Editor peer groups.
Create custom CSS solutions for external websites.
Serve as primary backup for agency’s chief content strategist.
Asset & Change Management Coordinator | 11/2017 – 01/2020
Migrated and managed SharePoint-based change management system.
Prototyped future-state change management workflows in M365.
Planned and led bi-weekly change management meetings.
Maintained synchronized cross-agency calendars with the State Data Center.
Mapped and documented existing processes for change and asset management.
Redesigned asset management processes for improved accuracy and efficiency.
Managed IT asset distribution logistics statewide, trained temporary staff, and used BMC Remedy.
Developed Power BI Pro reports for program tracking and insights.
Served on agency M365 implementation and rollout task force.
Business Oregon • Salem, OR
Seismic Administrative Assistant | 10/2016 – 11/2017
Managed grant reporting and contract processes for 100+ seismic projects.
Created ADA-compliant forms and supported transition to Salesforce.
Served in agency LEAN workgroup to refine business processes.
Receptionist | 04/2015 – 10/2016
Managed front desk, conference room bookings, and supply ordering.
Led the effort to change supply vendors for cost savings and improved efficiency.
Feld Entertainment • Vienna, VA
Brand Assistant II (2006-2007) - Brand Coordinator (2010-2011)
Supported Disney On Ice and Ringling Brothers Marketing and PR teams.
Coordinated national promotions.
Maintained SharePoint sites.
Fielded all incoming calls from the press, directing them across six regional PR teams.
Contributed to social media strategy and market research initiatives.
Townstate Corporation • Salmon, ID
Web Designer | 1999 - 2002
Designed and updated client web pages.
Introduced new technologies to expand capabilities.
Education
North Idaho College • Coeur d’Alene, ID | 2003-2005
General Studies
Linfield College OCE • Clackamas, OR | 2017 - 2018
Continuing Education Program studying Project Management