SKILLS

  • M365 Gov. Cloud App Support

  • Training Development & Delivery

  • System Governance

  • Process Mapping & Analysis

  • Plain Language

  • Document Accessibility

  • Change Management

  • Research & Reports

  • Oregon Project Management Associate (OPMA) Certified

Software & Systems

  • M365 Office Applications

  • M365 Gov. Cloud

  • WCAG 2.1 Accessibility

  • Cognito Forms

  • CSS, HTML, JSON

  • SharePoint On-Prem

  • SharePoint Online

  • Squarespace

Experienced SharePoint Developer and Digital Communications Lead with 30 years of web design experience and a passion for modernizing systems and improving user experience. Proven ability to deliver scalable, accessible SharePoint environments, streamline business operations, and train cross-functional teams. Seeking a fully remote role where I can bring creative problem-solving and technical expertise to help organizations evolve their digital presence.

Demonstrated success in: 

  • Improving processes through the use of technology.

  • Quickly learning​ new systems and technologies.

  • Planning and organizing​ large scale projects.

  • Working independently and in team environments.

  • Designing creative solutions in SharePoint.


Professional Experience

Oregon Department of Transportation  ​•  Salem, OR

Digital Communications Lead, Delivery and Operations Division | 01/2020 – Present

  • Oversee general maintenance of the Delivery and Operations Division web environments.

  • Govern 70+ SharePoint Online sites, and 12+ SharePoint 2016 external sites. 

  • Plan and execute vision and goals for division web environments.

  • Project lead for division’s vision, planning, and consolidation of SharePoint 2010 to SharePoint Online (150+ sites down to 70). 

  • Provide M365 application support and governance across the division. 

  • Provide support and governance for a decentralized team of division web editors.

  • Design, develop, and deploy accessible, user-friendly SharePoint solutions.

  • Train new SharePoint editors and serve on internal/external Lead Editor peer groups.

  • Create custom CSS solutions for external websites.

  • Serve as primary backup for agency’s chief content strategist. 

Asset & Change Management Coordinator | 11/2017 – 01/2020

  • Migrated and managed SharePoint-based change management system.

  • Prototyped future-state change management workflows in M365.

  • Planned and led bi-weekly change management meetings. 

  • Maintained synchronized cross-agency calendars with the State Data Center.

  • Mapped and documented existing processes for change and asset management.

  • Redesigned asset management processes for improved accuracy and efficiency.

  • Managed IT asset distribution logistics statewide, trained temporary staff, and used BMC Remedy.

  • Developed Power BI Pro reports for program tracking and insights.

  • Served on agency M365 implementation and rollout task force.

Business Oregon  ​•  ​Salem, OR    

Seismic Administrative Assistant | 10/2016 – 11/2017

  • Managed grant reporting and contract processes for 100+ seismic projects.

  • Created ADA-compliant forms and supported transition to Salesforce.

  • Served in agency LEAN workgroup to refine business processes.    

Receptionist  | 04/2015 – 10/2016

  • Managed front desk, conference room bookings, and supply ordering.

  • Led the effort to change supply vendors for cost savings and improved efficiency.

Feld Entertainment  ​•  ​Vienna, VA 

Brand Assistant II (2006-2007) - Brand Coordinator ​(2010-2011) 

  • Supported Disney On Ice and Ringling Brothers Marketing and PR teams.

  • Coordinated national promotions.

  • Maintained SharePoint sites.

  • Fielded all incoming calls from the press, directing them across six regional PR teams.

  • Contributed to social media strategy and market research initiatives.

Townstate Corporation  ​•​  Salmon, ID

Web Designer | 1999 - 2002  

  • Designed and updated client web pages.

  • Introduced new technologies to expand capabilities.


Education

North Idaho College​  •  Coeur d’Alene, ID | 2003-2005

General Studies 

Linfield College OCE ​ •  ​Clackamas, OR | 2017 -  2018

Continuing Education Program studying Project Management

Oregon Project Management Certification Program | 2018